How can public services make it easier for people to find the right support, while reducing duplication across government?
In this interview, Mike Thacker, Open Referral UK specialist, explains how a common open data standard is helping councils, health services and government departments share information about local services more consistently.
Interviewed by Linda O’Halloran, Senior Partner at TPXimpact, Mike discusses how interoperability, open standards and government support can improve referrals, reduce vendor lock-in and create the conditions for wider adoption across the public sector.
Watch the conversation: