Real projects where market-shaping interventions created systemic change
in public service delivery.
Housing
How Can Local Governments Shape Markets for Smarter Housing Services?
Health & social care
How can public services make it easier for people to find the right support, while reducing duplication across government?
Work & employment
How can health, employment and local services work together to support people facing complex barriers to work?
Housing
What does it take to modernise building compliance at a national scale?
Health & social care
How is digital transformation modernising social care?
Planning
How is the UK modernising planning services?
A tested framework to help policymakers deliver systemic change in complex public services.
A framework, tools and case studies to help policymakers design better digital and data-driven public services.