Real projects where market-shaping interventions created systemic change
in public service delivery.
Housing
How can public services use data more effectively to identify vulnerability before people reach crisis point?
Housing
How Can Local Governments Shape Markets for Smarter Housing Services?
Housing
How can public services make it easier for people to find the right support, while reducing duplication across government?
Work & employment
How can health, employment and local services work together to support people facing complex barriers to work?
Housing
What does it take to modernise building compliance at a national scale?
Health & social care
How is digital transformation modernising social care?
Planning
How is the UK modernising planning services?
A tested framework to help policymakers deliver systemic change in complex public services.
A framework, tools and case studies to help policymakers design better digital and data-driven public services.