The rapid response shown by many government
departments to the coronavirus pandemic illustrated the power of digital technology, and what can be achieved with the right mindset, talent, and sheer hard work. 

Two years on from the start of the coronavirus crisis, and we can start to take stock of what we have learned during this time. Whether it was forcing more traditional teams to adopt modern ways of working, or enabling the public sector as a whole to get things done more quickly, now is the time to reflect on how the lessons of the past months can help us define our priorities for the future.

These priority areas are the digital transformation themes we’ve highlighted in this report.

Download the report

Six key focus areas for central government digital transformation

Explore how government can better align policy with digital

A digital culture will
drastically improve delivery
outcomes - but requires a
wide scale change of mindset.

Invest in Intelligent Automation

An excellent opportunity
for government institutions to
make business improvements.

Build a strong base in cloud computing

The keys to digital transformation in government lie in the cloud.

Take a more collaborative approach to data

Data standards are a step in the right direction, but interoperability remains a challenge.

Tackle online harms

The what, why and how of keeping people safe online.

Prioritise positive
and social impact

Making digital services equal, accessible, and environmentally sustainable.

Discuss some of the themes from within the report