Digital estates

within higher education

A report based on a discussion of shared challenges faced by the sector, with advice on building and maintaining digital presence.


We conducted in depth interviews with higher education (HE) industry leaders to discuss the shared challenges the sector is facing around building and maintaining a digital presence.

Where to start

Higher education and digital

As our interviews show, digital realms in HE typically start with a website. A shop window that’s visible around the world, a university’s website gives the first, lasting impression of a physical campus. The question is, do you — and your audiences — like what you see?

More than just websites, a large part of digital transformation is also mindset and culture. So how can universities shape themselves to run more efficiently and mitigate digital risks?

four key areas


How can digital get its fair share of resources within HE institutions?


Choosing the right tools for the digital job


The importance of governance when dealing with multiple parties


Balancing rights against responsibilities

Featuring insights from

  • Alan Brown, Professor in Digital Economy, University of Exeter Business School

  • Andrew Millar, Head of Web Services, University of Dundee

  • Claire Gibbons, Freelancer and Digital Governance Consultant, Leeds Trinity University

  • Rob Fowles, Head of Digital Channel Management, University of Birmingham

  • Steve Thompson, Head of Digital, University of Sheffield


Digital estates within Higher Education